Terms and Conditions

CUSTOM CHROME LTD

Therein after called 'the Company'

  1. ​Orders: by post, telephone, email or online at www.custom-chrome.co.uk, www.cherrybomb.co.uk, www.thebendshop.co.uk
  2. Delivery: Where items are in stock and ordered before 12 noon, we will aim to despatch sameday. Mild steel products are made to order, therefore plaese allow 3 working days for manufacturing before they are despatched items to you. Please allow 5 working days for delivery.  Deliveries by overnight courier will require a signature or prior insructions from the customer to leave the parcel safe. Failed deliveries will be re-charged.

  3. ​Prices: All prices are subject to alteration without notice.

  4. ​VAT: Must be paid in full as invoiced.

  5. Payment: Payment in full is required before any goods are despatched.

  6. ​Retention of title: All goods remain the property of the company until the price is paid in full and the customer shall remain bailee only until payment has been made.

  7. Complaints: Any complaints by the customer relating to orders must be notified within 7 days of receipt of goods.

  8. ​Damage/Loss: Please notify us immediately on arrival of goods of any damage or loss so that it can be rectified as soon as possible.

  9. ​Non-Delivery: It is essential that you notify the company within 7 working days if you have not received any orders despatched.

  10. Specifications: Sizes, weights and dimensions quoted are approximate: The Company reserves the right to alter without prior notice.

  11. ​Goods returned. Goods returned will be refunded on receipt of goods back at the Company warehouse/premises.